Dial JDP

Refund & Cancellation Policy

Dial JDP offers a combination of social media promotional services and event ticketing support. This policy ensures transparency and fairness.

Social Media Promotion Services

  • No Refunds on Executed Promotions: Once a post or story is published via Dial JDP’s social handles, the fee is non-refundable.
  • Cancellation by Client:
    • Cancel 24 hours before scheduled time: ✅ Full refund.
    • Less than 24 hours: ❌ Non-refundable (unless rescheduled).
  • Delays/Failures from Our End: If not executed within 3 business days, we offer a full refund or reschedule.
  • Custom Packages & B2B Plans: No refunds once the campaign starts unless we fail to fulfill agreed deliverables.
  • Refund Processing Time: 5-7 working days via original payment method.
  • If Refund is processed it will be credited in bank account within 5-7 business working days.

General Terms

  • Force Majeure: We are not liable for delays due to events like natural disasters or government restrictions.
  • Refund Denial: We reserve the right to deny refunds in case of abuse or non-compliance with terms.

Arbitration & Jurisdiction

  • Disputes should first be resolved through mutual discussions.
  • Unresolved matters will go to arbitration under the Arbitration and Conciliation Act, 1996.
  • The arbitration venue will be Jagdalpur, Chhattisgarh.
  • All legal matters fall under Jagdalpur jurisdiction.

Need Help?

For refunds, cancellations, or issues, contact us at:

Mention your Booking ID / Campaign Reference / Event Details in all communications.

Policy Updates:Dial JDP reserves the right to update or modify this policy at any time, with or without prior notice. Users are responsible for reviewing the most up-to-date version of this policy periodically.

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+91 70499 99715

Our Office

3rd floor M/s Shubham Complex Opp District and Sessions Court Nayapara Jagdalpur

+91 70499 99715

dialjdp@gmail.com

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