Refund & Cancellation Policy
Dial JDP offers a combination of social media promotional services and event ticketing support. This policy ensures transparency and fairness.
Social Media Promotion Services
- No Refunds on Executed Promotions: Once a post or story is published via Dial JDP’s social handles, the fee is non-refundable.
- Cancellation by Client:
- Cancel 24 hours before scheduled time: ✅ Full refund.
- Less than 24 hours: ❌ Non-refundable (unless rescheduled).
- Delays/Failures from Our End: If not executed within 3 business days, we offer a full refund or reschedule.
- Custom Packages & B2B Plans: No refunds once the campaign starts unless we fail to fulfill agreed deliverables.
- Refund Processing Time: 5-7 working days via original payment method.
- If Refund is processed it will be credited in bank account within 5-7 business working days.
General Terms
- Force Majeure: We are not liable for delays due to events like natural disasters or government restrictions.
- Refund Denial: We reserve the right to deny refunds in case of abuse or non-compliance with terms.
Arbitration & Jurisdiction
- Disputes should first be resolved through mutual discussions.
- Unresolved matters will go to arbitration under the Arbitration and Conciliation Act, 1996.
- The arbitration venue will be Jagdalpur, Chhattisgarh.
- All legal matters fall under Jagdalpur jurisdiction.
Need Help?
For refunds, cancellations, or issues, contact us at:
- dialjdp@gmail.com
- Instagram DM@DialJDP
Mention your Booking ID / Campaign Reference / Event Details in all communications.
Policy Updates:Dial JDP reserves the right to update or modify this policy at any time, with or without prior notice. Users are responsible for reviewing the most up-to-date version of this policy periodically.