Dial JDP offers a combination of social media promotional services and event ticketing support. This policy ensures transparency and fairness.
No Refunds on Executed Promotions: Once a post or story is published via Dial JDP’s social handles, the fee is non-refundable.Cancellation by Client: Cancel 24 hours before scheduled time: ✅ Full refund. Less than 24 hours: ❌ Non-refundable (unless rescheduled). Delays/Failures from Our End: If not executed within 3 business days, we offer a full refund or reschedule.Custom Packages & B2B Plans: No refunds once the campaign starts unless we fail to fulfill agreed deliverables.Refund Processing Time: 5-7 working days via original payment method.If Refund is processed it will be credited in bank account within 5-7 business working days. Event Cancellation/Postponement: Full refund to ticket holders if organizer cancels or postpones.Attendee Cancellations: No refund unless organizer specifies otherwise.Technical Errors: Report issues (e.g., ticket not received) within 48 hrs for verification & refund.Service Charges: Convenience or gateway fees may be non-refundable.Force Majeure: We are not liable for delays due to events like natural disasters or government restrictions.Refund Denial: We reserve the right to deny refunds in case of abuse or non-compliance with terms.Disputes should first be resolved through mutual discussions. Unresolved matters will go to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration venue will be Jagdalpur, Chhattisgarh. All legal matters fall under Jagdalpur jurisdiction. For refunds, cancellations, or issues, contact us at:
@DialJDP Mention your Booking ID / Campaign Reference / Event Details in all communications.
Policy Updates: Dial JDP reserves the right to update or modify this policy at any time, with or without prior notice. Users are responsible for reviewing the most up-to-date version of this policy periodically.